If you have placed an order recently and have changed your mind, you can cancel your order within 3 hours. If 3 hours have passed, the cancellation will be granted at our discretion. The reason for this is that we prepare delivery as soon as you place the order.
FAQ
- Help Center and FAQs -
Can I change my order?
Why choose our cover photos?
Our cover photos are a prime example of creativity, as shown by our consistently great reviews and a loyal customer base. Elegant, with a design to impress and a hidden message to be revealed, our covers easily rival all other cover photos on the market!
What are the cover dimensions?
- Facebook Cover Photo Size: 820x360px
- Twitter Cover Photo Size: 1500x500px
How to use cover photos?
- Choose your cover from our gallery and order it.
- Access your facebook or twitter profile
- Upload your cover photo and confirm it
What are the delivery times and prices?
Each order will be processed within 1 to 12 hours after it was placed. This is due to a high amount of orders we receive daily. We deliver all our cover photos for FREE, on the email address provided by you. Our delivery times in business days (Monday-Friday).
I ordered multiple covers in one order, will they arrive together?
Yes. All cover photos you ordered in one session, will arrive together on your email.
Do you deliver worldwide?
Yes. Because it's a digital product, we can send our products worldwide.
Can I split my order up and ship it to different locations?
We are unable to ship multiple products on the same order to different locations. If you need to ship covers to multiple locations, separate orders will have to be placed.
Do you offer refunds?
Due to the fact that it is a digital product, we cannot offer refunds. Your cover is designed with care and is entirely personal to you. If you are unhappy with your final product then please get in touch with us. Customer satisfaction is one of our passions and we always endeavor to make sure you're happy with the final result. If you received the wrong product, we will of course replace it without question. Please let us know within 48 hours of receiving your order in this case.
I have received the wrong order
Please contact us as soon as you notice this error, and we will send you the right cover photo.
Can I cancel my order if I change my mind?
If you have placed an order recently and have changed your mind, you can cancel your order within 3 hours. If 3 hours have passed, the cancellation will be granted at our discretion. The reason for this is that we prepare the delivery as soon as you place the order. Orders that have been sent already on the buyer's email, cannot be cancelled under any circumstance.